Get Lamha

Menu
Request a Demo
Sign In

Privacy Policy

  • Privacy Policy: This privacy policy governs how “Lamha” collects, uses, maintains, and discloses information collected from users of the Lamha service. This privacy policy applies to the service and all products and services offered by Lamha.
  • Personal Identification Information: Lamha collects personal identification information from users in various ways, including but not limited to: the times when users visit the service, register for the Lamha service, fill out a form, participate in a survey, and other activities, services, features, or resources we may provide on our service. Users may be asked to provide their full name, email address, phone number, and credit card information.
  • Additional Detail: Lamha may also collect additional personal identification information, such as location data, device information, and browsing activity, to enhance user experience and service offerings.
  • Non-Personal Identification Information: Lamha collects certain non-personal information about users whenever they interact with the service. This information may include the user’s IP address, browser type, operating system, Internet service provider (ISP), and other technical information about the user’s connection to our service.
  • How We Use Collected Information: Lamha collects and uses users’ personal information for the following purposes:
  1. To Improve Customer Service: your information helps us more effectively respond to your customer service requests and support needs.
  2. To Enhance the Service: We continuously strive to improve the offerings provided through the service based on the information and feedback we receive from you.
  3. To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our service.
  4. To Send Periodic Emails: The email address users provide for processing their orders will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and other requests or questions.
  5. (Additional Purpose) – Marketing and Promotions: We may use your information to promote new products or services that may interest you.
  6. (Additional Purpose) – Compliance with Legal Obligations: Your information may be used to comply with regulatory requirements in Saudi Arabia.
  • Data Sharing: Lamha does not sell, trade, or rent users’ personal identification information to others. We may share information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  1. Additional Detail: Lamha may also share data with service providers who assist us in operating our business, including customer support, marketing, and payment processing. Data may also be shared with governmental authorities if required by law.

  • Security Measures: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Sensitive and private data exchange between Lamha and its users happens over a secured communication channel and is encrypted and protected with digital signatures.

  1. Additional Security Measures: We conduct regular security reviews and updates to our practices to ensure the highest level of protection for your data. However, please note that while we strive to protect your personal information, the internet is not completely secure.

  • User Rights: Users have the right to access, correct, and request the deletion of their data. Additionally, users have the following rights:
  1. Right to Data Portability: Users can request a copy of their data in a structured, machine-readable format.

  2. Right to Withdraw Consent: Users may withdraw consent for the processing of their data at any time, though this may affect the services provided.

  • Cookies and Tracking Technologies: Lamha uses cookies and similar tracking technologies to enhance user experience, understand user behavior, and improve our services. Types of Cookies Used:
  1. Essential Cookies: Necessary for the basic functioning of our service.
  2. Analytical Cookies: Used to collect data on how users interact with the service to improve functionality.

  3. Marketing Cookies: Used to deliver relevant advertisements to users.

  4. Managing Cookies: Users can manage cookie preferences through their browser settings. For more detailed information, please refer to our Cookies Policy.

  • Changes to the Policy: Lamha reserves the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes. If significant changes are made to the policy, we will notify registered users via email or through a prominent notice on our website.
  • Contacting Us: If you have any questions regarding this privacy policy, the practices of this service, or your dealings with this service, please contact us at: info@getlamha.com